Privacy Policy

At matmat AI, we take your privacy seriously. Please read this Privacy Policy to understand how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you consent to our collection, use, and sharing of your information as described in this Privacy Policy.

Remember that your use of matmat AI’s Services is always subject to our Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

If you have a disability, you may access this Privacy Policy in an alternative format by contacting support@matmat.ai.

What this Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual, including information referred to as “personally identifiable information” under applicable data privacy laws, rules, or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.

Personal Data Categories of Personal Data We Collect

This chart details the categories of Personal Data that we collect and have collected over the past 12 months:

  • Profile or Contact Data
  • First and last name
  • Email
  • Phone number
  • Unique identifiers (e.g., passwords)
  • Device/IP Data
  • IP address
  • Device ID
  • Type of device, operating system, or browser
  • Usage Data
  • Data about your usage of our Services
  • Number of outgoing and missed calls, sent and received messages
  • Payment Data
  • Payment card type
  • Last four digits of the payment card (handled by payment processor)
  • Web Analytics Data
  • Web page interactions
  • Referring webpage/source
  • Non-identifiable request IDs
  • Social Network Data
  • Email
  • Phone number
  • Geolocation Data
  • IP address-based location
  • Recordings
  • Call recordings (if applicable)

Categories of Sources of Personal Data

We collect Personal Data about you from the following categories of sources:

  • You:
  • When you provide such information directly to us (e.g., during sign-up or via email).
  • When you use our Services, we may automatically collect data (e.g., through cookies).
  • Third Parties:
  • Analytics providers, customer support vendors, and social network platforms may provide us with information about you.

Our Commercial or Business Purposes for Collecting Personal Data

We collect and process Personal Data for the following purposes:

  • Providing Services
  • To create and manage your account or profile
  • To process transactions and bill for services
  • To improve and personalize the Services
  • To provide customer support and respond to inquiries
  • Marketing
  • To promote the Services to you and other potential customers
  • Legal Obligations
  • To comply with legal obligations, protect our rights, and enforce our terms

How We Share Your Personal Data

We may share your Personal Data with the following parties:

  • Service Providers
  • We share data with third parties that help us provide the Services (e.g., hosting, customer support, payment processing)
  • Business Partners
  • We may share your data for joint promotional offers or collaborations
  • Advertising Partners
  • We may share data for targeted advertising campaigns

Legal Obligations

We may share your Personal Data to meet legal requirements, enforce our Terms of Service, and prevent fraud or illegal activities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your Personal Data may be transferred to a third party. We will notify you of any such transfer and its implications on your data privacy.

Data that is Not Personal Data

We may create aggregated, de-identified, or anonymized data from the Personal Data we collect. This data will be used for analysis and business purposes, without identifying any individual.

Tracking Tools, Advertising, and Opt-Out

We use cookies and similar technologies to track usage of our Services. These tools help us analyze trends, improve the user experience, and show relevant ads.
Types of Cookies:

  • Essential Cookies
  • Functional Cookies
  • Performance/Analytical Cookies
  • Retargeting/Advertising Cookies

You can control cookies through your browser settings. For more information on managing cookies, visit www.allaboutcookies.org.

Information about Interest-Based Advertisements

We may use cookies to serve interest-based advertisements across our Services and third-party websites. These ads are based on your activity and preferences, gathered through cookies and web beacons.

Data Security and Retention

We implement security measures to protect your Personal Data, though no method of data transmission or storage is 100% secure. We retain Personal Data as long as necessary for providing our Services or meeting legal requirements.

Personal Data of Children

We do not knowingly collect data from children under the age of 16. If we learn we have collected data from a child under 16, we will delete it.

State Law Privacy Rights

Residents of California and Nevada have additional privacy rights regarding their Personal Data, such as opting out of the sale of data or requesting deletion of data. For more information, please contact us at support@matmat.ai.

European Union and United Kingdom Data Subject Rights

Residents of the EU or UK have specific rights under data protection laws, including the right to access, correct, or delete their Personal Data. To exercise your rights, please contact us at support@matmat.ai.

Transfers of Personal Data

Our Services are hosted in the U.S. If you are outside the U.S., your data may be transferred, stored, and processed there. By using our Services, you consent to this transfer.

Changes to this Privacy Policy

We may update this Privacy Policy as needed. We will notify you of any significant changes through email or by posting a notice on our website. Continued use of the Services after updates means you accept the changes.

Contact Information

If you have any questions about this Privacy Policy or how we handle your Personal Data, please contact us at: