Fair Use Policy

Introduction

At matmat AI, we are committed to providing a safe, efficient, and reliable communication platform for businesses of all sizes. To maintain the highest standards of integrity and ensure a positive experience for all users, we have established the following Fair Use Policy. This policy is designed to protect users from misuse and ensure that all messages sent through matmat AI comply with legal and ethical standards.

Rules for Messaging on matmat AI

When using matmat AI’s automation tools, please ensure that your messages adhere to the following guidelines:

Prohibited Content

We do not permit the use of matmat AI’s platform for any messaging that involves:

  • Offensive or Harmful Content:

Messages that are obscene, defamatory, threatening, intimidating, harassing, hateful, exploitative, or encourage illegal activities.

  • Fraudulent or Deceptive Practices:

Including impersonation, scams, phishing, or any messages designed to deceive recipients or mislead them into sharing personal or financial information.

  • Unsolicited Communication:

Cold calling or messaging without proper consent and opt-out mechanisms, including spam and aggressive marketing tactics.

  • Malicious Software or Malware:

Sending messages that contain viruses, malware, or other harmful software that may damage or compromise the security of devices.

  • Sensitive Content:

Promoting or engaging in the sale of restricted products or services, including cannabis, CBD, tobacco, alcohol, firearms, and prescription medications.

  • Financial and Investment Scams:

Messages related to high-risk financial products, such as payday loans, cryptocurrency schemes, or unregulated investment opportunities.

  • Inappropriate Business Practices:

Deceptive marketing tactics, pyramid schemes, debt collection, credit repair, or any marketing practices that involve misleading representations of services or products.

Service Usage Limits

matmat AI is committed to providing fair and equitable service to all our users. To ensure that the platform is used responsibly, we reserve the right to impose limits on usage or charge overages if we believe that a user’s behavior violates the principles of fair use. This includes:

  • Message Volume:

Excessive numbers of messages or unusually high activity that exceeds normal business use.

  • Device and User Limits:

Usage of too many devices or accounts in a manner inconsistent with typical service requirements.

  • Violation of Fair Use:

If we identify any activity that violates these guidelines or is deemed harmful to other users, matmat AI reserves the right to suspend or terminate services, with prior notice and a reasonable period for adjustment where possible.

Monitoring & Enforcement

We monitor usage patterns to ensure compliance with this Fair Use Policy. Should your usage violate these guidelines, you will be notified and given time to rectify the situation. In cases of repeated violations, matmat AI may take further action, including account suspension or termination, to protect the integrity of our platform and community.

Your Responsibility

By using matmat AI’s services, you agree to:

  • Act Ethically:

Use the platform for legitimate business purposes and comply with all applicable laws and regulations.

  • Respect Others:

Ensure your communications are respectful and avoid sending spam or unsolicited content.

  • Follow Our Guidelines:

Review and adhere to the Fair Use Policy and adjust your usage if notified about potential violations.

Why matmat AI?

Our platform is built to help businesses improve communication, increase efficiency, and automate workflows without compromising on ethical standards. matmat AI empowers teams with AI-driven solutions that streamline customer interactions, boost conversion rates, and simplify operations. Join thousands of businesses already using matmat AI to transform their communication and grow their customer base.